My Account

How to use the Customer Web Hub

Access your account information and pay your bill through our Customer Web Hub.

Customer Login

Secure access

After clicking the Customer Login button, you will be redirected to a secure server to access your account information. Please be advised that Internet Explorer is not currently supported and the site works best on Chrome, Firefox and Edge.

How to register

Select Register, and enter your Customer ID, Account Number and your email address. A temporary password will be emailed to you with instructions to login and complete registration. Please call us if you need help locating this information.

View your balance

You can view your account balance as well as details of your last sale and last payment under the Account Information and Transactions tabs.

Make a payment

Use the Make a Payment tab to submit a one-time Visa or Mastercard payment. Enter the dollar amount in the payment amount column and follow the prompts to make your payment. Midwest Gas charges no additional fees when using this service.

Manage payment accounts

If you would like to save a Visa or Mastercard on your account, you can add or delete a card in the Manage Payment Accounts tab. If you would like to enroll in automatic payments, please call us.

Manage account contacts

Update your phone number and email address in the Manage Account Contacts tab. If you would like to enroll in paperless billing, please call us.